Logistics Coordinator - Appointment Coordinator

Location: Kansas City, MO
Date Posted: 12-27-2016


Logistics Coordinator - Appointment Coordinator

 Are you a problem-solver, a go-getter, a master relationship builder who likes the thrill of helping customers build their business? Do you want to join a sharp, energetic, young group of colleagues that use a consultative team approach to accomplish their objectives? If so, then you might be a fit for the Worldwide Express team.
 
WHY WORLDWIDE EXPRESS
 
Working at Worldwide Express is an ADVENTURE set in a stable and comfortable corporate environment. WWE presents a unique opportunity for employees to develop professionally while working in a collaborative team environment that offers recognition and advancement for those who perform. Our employees truly control their own destiny.
 
Worldwide Express is a high-growth logistics company with $825M in revenue and over 125 offices nationwide. We continue to experience record setting growth wile dominating the market as one of the largest logistics firms in our space. That growth is a result of an active sales force, diligent account management, and personalized customer service. The Logistics Coordinator position is vital to the success of our Full Truckload Division.  
 
Worldwide Express provides dedicated and ongoing training, competitive pay, full benefits/401K, and an award winning career path. The Kansas City Office offers a high-energy environment with state of the art hardware/software and all of the amenities that today's business professional desires. The perfect mix of competitiveness and collaboration in this work hard/play hard culture creates a fun environment where you can be very successful while enjoying where you work. You will make friends here.

POSITION SUMMARY:
 
Worldwide Express, a leading third party logistics provider, is looking for an Appointment Coordinator.  The core responsibilities of the Appointment Coordinator center around scheduling (or rescheduling) all load movements for the Full Truckload (FTL) team.  The Appointment Coordinator is a service centered position that communicates daily with shippers, receivers, customers, etc.  As such, strong written and verbal communication and excellent customer service are paramount traits all Appointment Coordinators must possess.  Additionally, Appointment Coordinators must be highly adaptable with an exceptional ability to multi-task in a fast-paced, dynamic environment. 

 
Appointment Coordinators are more broadly Logistics Coordinators and, as such, must be prepared to assist the Ops team in whatever way needed.  This includes building loads, answering phones, speaking with receivers, shippers, drivers, carriers, etc. as necessary, and assisting the FTL team in whatever way needed.  Collaboration is of upmost importance for Appointment Coordinators as they are in constant communication with the FTL team.  Worldwide Express is seeking driven, hard-working individuals with a team mentality to join our FTL team!
 
DAILY TASKS:
  • Schedule and reschedule all load movements
  • Communicate with FTL team regarding any appointment issues or updates
  • Answer phone calls and emails from receivers, shippers, carriers, customers, etc.
  • Collaborate with the OPS team, assisting with load building and any other OPS needs
 
REQUIREMENTS:
  • Excellent ability to manage multiple projects at a time while maintaining strict attention to detail
  • Skilled communicator with a customer service mindset and a positive attitude
  • Adaptable to change and resourceful thinker with excellent problem solving skills
  • Outstanding collaboration skills with a team mentality and a strong initiative
  • Preferred Bachelor’s degree or equivalent work experience
 
BENEFITS:
  • Competitive Pay - Paid Hourly and based on experience
  • Opportunity for advancement (only promote from within)
  • 401K
  • Bonuses-based on distinct growth
  • Medical, Dental, and Vision Insurance
 
For more information, visit our website: http://www.wwex.com
Learn more about the corporate culture: https://www.youtube.com/watch?v=tNgtFLuz_Xo
Facebook: http://www.facebook.com/WorldwideExpress
Do you have what it takes? Let's find out.


Worldwide Express is an Equal Opportunity Employer. Worldwide Express Operations, LLC and WWEX Franchise Holdings, LLC (collectively “Worldwide Express”) strives to make employment decisions on the basis of merit, seeking the most qualified individuals in every job.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, genetics, disability, age, veteran status, or other status protected by law.  All employment decisions will be based on valid job requirements or other legitimate, non-discriminatory reasons.  Worldwide Express offers reasonable accommodations for individuals with disabilities in the job application and hiring process.  If you would like to request such an accommodation, please contact the Human Resources Director of Worldwide Express.
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