Inside Account Management .... Build Your Book of Business, Build Your Career!

Location: Kansas City, MO
Date Posted: 12-29-2016
Inside Account Manager - Full Truckload
Are you a problem-solver, a go-getter, an entrepreneurial spirit who likes the thrill of helping customers build their businesses while building a book of your own? Do you want to join a competitive, energetic, young group of colleagues who will help you push yourself to the next level, and where the corporate team will reward your hard work with industry-leading payouts? If so, then you might be a fit for the Worldwide Express team.

Working at Worldwide Express is an entrepreneurial ADVENTURE set in a stable and comfortable corporate environment. WWE presents a unique opportunity for employees to develop professionally by teaching a consultative sales approach while offering recognition and advancement for those who perform. Our sales reps are given the ability to control their own destiny and their own paycheck.
Worldwide Express is a high-growth logistics company with $850M in revenue and over 125 offices nationwide. We continue to experience record setting growth while dominating the market as one of the largest logistics firms in our space. That growth is a result of an active sales force, diligent account management, and personalized customer service. The Full Truckload Inside Account Manager drives new business and is vital to the success of the Full Truckload Team!
The Kansas City office offers a high-energy environment with state of the art hardware/software and all of the amenities that today's business professional desires. The perfect mix of competitiveness and collaboration in this work hard/play hard culture creates a fun environment where you can be very successful while enjoying where you work. 


The core responsibility of the Inside Account Manager is to provide solutions for all of a customer’s shipping needs through daily interaction with the customer base. This position consists of managing customer’s expectations and needs, developing customer relationships, solving customers’ problems, and growing the customer base, all through daily contact with customers and collaboration with other account managers and the freight team.  An Inside Account Manager needs to be a driven individual with the ability to work well under pressure in a fun, fast-paced environment. 

  • Contacting customer base via phone and email
  • Building and maintaining strong, long-lasting customer relationships
  • Providing shipping quotes to customers
  • Developing and expanding the customer base
  • Collaborating with account managers and freight team
  • Reporting to and collaborating with the freight supervisor
  • Exceptional negotiation skills with the ability to solve problems autonomously
  • Excellent at managing multiple projects at a time while paying strict attention to detail
  • Outstanding collaboration and communication skills at multiple levels
  • Goal oriented individual with a desire to succeed and a proven ability to take initiative
  • Excellent verbal and written communication skills
  • Preferred Bachelor’s degree or equivalent work experience

  • Competitive Pay
  • Opportunity for advancement (only promote from within)
  • 401K
  • Bonuses-based on distinct growth
  • Medical, Dental, and Vision Insurance
  • Base Salary – negotiable depending on experience
  • Commissions – based on performance

For more information, visit our website:
Learn more about the corporate culture:
Quite simply, we making shipping simple. Worldwide Express offers customers a comprehensive solution for their shipping needs, whether it be small package, less-than-truckload or full truckload. We are a local partner for your global supply chain, providing consultative service from more than 125 offices across the nation. Through our relationship with UPS® and a highly selective carrier portfolio, we provide our customers with a breadth of shipping options unmatched in the 3PL field.

Worldwide Express has a strategic partnership with UPS for light package, domestic and international shipping to penetrate the small to medium size business sector. As UPS's largest business partner in North America our sales teams do what they do best, which is providing solutions to a C-Level executive while letting UPS do what they do best, deliver more packages on time than anyone else. In addition to our relationship with ups WWE has alliances with over 65 LTL, Domestic Air Freight, and International Air Freight carriers. WWE provides tailored services and individualized shipping solutions to fit the need of any small to medium sized business customers.

Worldwide Express is an Equal Opportunity Employer. Worldwide Express Operations, LLC and WWEX Franchise Holdings, LLC (collectively “Worldwide Express”) strives to make employment decisions on the basis of merit, seeking the most qualified individuals in every job.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, genetics, disability, age, veteran status, or other status protected by law.  All employment decisions will be based on valid job requirements or other legitimate, non-discriminatory reasons.  Worldwide Express offers reasonable accommodations for individuals with disabilities in the job application and hiring process.  If you would like to request such an accommodation, please contact the Human Resources Director of Worldwide Express.
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